CUSTOMER SUPPORT

FAQ

GIFTS

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CAN I SEND MY ORDER AS A GIFT?

Yes, you can choose the option to send your order as a gift during checkout.

DO YOU OFFER GIFT WRAPPING?

At this time, we do not offer gift wrapping services.

CAN I INCLUDE A GIFT MESSAGE?

Yes, you can add a personalized gift message at checkout.

I RETURNED AN ITEM THAT WAS PURCHASED WITH A GIFT CARD. CAN YOU REFUND MY CREDIT CARD? CAN I USE THE GIFT CARD AGAIN?

Refunds are issued to the original payment method used at checkout. If your purchase was made with a gift card, the refund will be returned to that gift card. If both a credit card and a gift card were used, the refund will be split accordingly. You can reuse the gift card with the refunded amount.

DO GIFT CARDS EXPIRE?

EYR gift cards do not have an expiration date and can be used like any other accepted payment method on our website.